TERMS AND CONDITIONS

GENERAL

Terms and conditions of this online shop are compiled in accordance with European Consumer Law, Consumer Protection Act (ZVPot) of Republic of Slovenia, the Personal Data Protection Act (ZVOP-1) of Republic of Slovenia, and are based on the recommendations of the Chamber of Commerce of Slovenia and international codes for online and electronic business and other legal acts.

Terms and conditions regulate and determine the rules of usage and operating of the online store, which is located on the website www.party-accessory.eu (hereinafter “online store”), managed by INOVATA d.o.o., Vojkovo nabrežje 23, 6000 Koper (hereinafter “merchant”). Terms and conditions also consist of the rights and obligations of the provider and visitors of the online store and users who make a purchase through the online store (hereinafter “customer”).

By visiting the online store and placing an order, the customer agrees to all terms and conditions set by the merchant.

DATA ACCESSIBILITY

The merchant undertakes to always have available the following information:

  • corporate identity (name and address of the company and the registration number from the register where company is registered);
  • contact details that enable the customer to communicate quickly and efficiently with the merchant (e-mail address, telephone, etc.);
  • information on the essential characteristics of the products and/or online store services, including after-sales services and warranties;
  • information on product or service availability from the online store (each item offered in the online store should be available within a reasonable time – if it is on stock);
  • method and conditions of shipment and delivery of products or execution of services, especially the place and time of delivery;
  • prices that must be clearly and unambiguously set and must show clearly whether they already include taxes and transport costs and/or other charges;
  • information on the methods of payment;
  • information about the time validity of the offer from the online store;
  • information on the period during which it is possible to withdraw from the contract (colling-off period) and the conditions for withdrawal and returning the products;
  • information on the possibility of returning the products and if and how much such a return costs the user;
  • information on the customer complaint procedure and information on the contact person of the trader for contacts with customers.

CORPORATE IDENTITY

Company name: INOVATA, oglaševanje in posredništvo, d.o.o.
Address: Vojkovo nabrežje 23, 6000 Koper
Registration Number: 8332100000
VAT and tax number: SI31317189
E-mail: info@party-accessory.com

The website www.party-accessory.eu is managed by INOVATA d.o.o.

PRODUCT OFFER, DELIVERY TIME AND SHIPMENT COSTS

The products offered by the merchant are listed in the online store under the appropriate categories. Product images are not necessarily actual product images. The merchant reserves the right to add, change or remove products from the offer. In the event that a particular product is not in stock, this can be seen on the website.

Merchant will deliver the ordered products to the customer in the shortest time possible after the customers full payment. The estimated delivery time for shipments in Europe is 1 – 15 days. For shipments worldwide the estimated delivery time is 1 – 30 days. Please note that during a state of emergency (such as war, natural disaster, pandemic, economic crisis and other) the estimated delivery times can change significantly.

Delivery costs will be known to the customer upon choosing the shipment destination. Nevertheless, the estimated delivery costs and average delivery times are as follows:

  • Standard Worldwide Shipping: 4 – 30 bussines days.
  • GLS Express Shipping within EU: 2 – 6 bussines days.
  • DHL Express Worldwide Shipping: 1 – 6 bussines days.

The Standard Worldwide Shipping is free with every order. The cost for DHL Express worldwide shipping is €8.99 (incl. TAX). GLS Express delivery cost depends on the selected country zone and includes TAX:

  • Zone 1 (€2.99): Croatia.
  • Zone 2 (€4.99): Austria, Belgium, Denmark, Germany, Italy, Luxembourg, Netherlands.
  • Zone 3 (€5.49): Czech Republic, France, Hungary, Lithuania, Poland, Slovakia.
  • Zone 4 (€7.99): Estonia, Finland, Latvia, Romania, Spain, Sweden.

All orders include a tracking number and will require a signature when delivered to your address.

PRICES

All prices in the online store are stated in Euros (EUR) and include VAT unless explicitly stated otherwise.

The discounted price is the reduced regular price at which the presented item is sold for a definite or indefinite period of time. Prices are valid at the time of placing the order and do not have a predetermined validity. All prices in the online store are the prices of products and do not include delivery costs. Delivery costs will be charged in the »CART« section upon selecting the shipment destination. All the prices are valid only for orders made through the online store. Prices are valid in case of payment with the payment methods listed below.

The merchant reserves the right to change the price and the right to fix the price due to an obvious mistake in the online store. The costumer will be notified of the latter within 24 hours of placing the order.

The purchase contract between the merchant and the costumer is concluded at the moment when the merchant confirms the order (the costumer receives an electronic confirmation message). From this moment on, the prices and conditions are valid for both the merchant and the costumer.

METHODS OF PAYMENT AND SECURITY

The merchant accepts the following methods of payment for the purchase of products from the online store:

  • Direct Bank Transfer (BACS);
  • Credit or Debit card (Maestro, MasterCard, Visa, American Express, Dankort, Postepay, Cartes Bancaires, Nordea);
  • Crypto-currency by CoinPayments.net (Bitcoin, Litecoin, Bitcoin Cash, BlackCoin, Dash, DigiByte, Dogecoin, Ether Classic, Ether, Komodo, Qtum, TrueUSD, Monero, Zcash, Bitcoin Adult, PIVX and RevolutionVR);
  • Giropay;
  • Apple Pay.

Payment details will be provided in the order confirmation e-mail which the costumer will receive upon concluding the order and choosing the method of payment.

Costumer is obliged to pay 100% of the payment in advance. The ordered products will be shipped after receiving the full payment, no exceptions.

RIGHT OF WITHDRAWAL AND ASSOCIATED COSTS

The costumer has the right to inform the merchant within 14 days that he is withdrawing from the contract without having to state the reason for his decision (cooling-off period). Costumer can inform the merchant about his withdrawal by sending an email to merchant on info@party-accessory.com. If the withdrawal is made within the legal deadline, the trader shall return all received payments immediately or no later than within 14 days of receiving the notice of withdrawal from the contract. The trader shall return the payment received to the costumer by the transaction account communicated to him by the costumer. The only cost borne by the costumer due to the withdrawal from the sales contract is the cost of returning the products to the merchant.

The costumer must return the goods to the following address: INOVATA d.o.o., Vojkovo nabrežje 23, 6000 Koper, by post. The costumer must return the goods undamaged, in the original packaging and in the same quantity.

We have the right to deny a refund until you have returned the goods to us or until you provided us with evidence that you have sent the goods back, whichever is earlier.

RECLAMATION

The costumer can file a complaint (reclamation) about the product if the product does not have the characteristics explicitly provided by the merchant, if the merchant sent the wrong products, if the merchant send the products in the wrong quantity or if the products otherwise deviate from the costumer’s order.

The costumer can send a complaint to info@party-accessory.com. In the complaint report, the buyer must list and describe (in details) the defects in the goods and suggest a way to resolve the complaint (elimination of the defect, replacement of goods, return of goods and payment).

If the customer received defected goods, the goods must be returned to the merchant, they must be unused and the merchant will replace them and cover all additional shipping costs. If the goods have already been used and then returned, replacement of goods isn’t possible and the additional shipping costs will have to be covered by the customer. Before returning the goods, customer must contact the merchant (at info@party-accessory.com) who will give the customer further instructions.

The merchant will deal with any complaint in accordance with the provisions of the European consumer law.

APPLICATION OF LAW

Slovenian law shall apply to any disputes arising from the use of the Website. The court in Ljubljana is competent for resolving possible disputes.

By using the website, the user confirms that he/she has accepted the conditions described here and that he/she agrees with them.

INTELLECTUAL PROPERTY RIGHTS

The term website in this legal notice means all content at the web address https://www.party-accessory.eu/. The holder of copyright on all copyrighted works that are in any way included in the website is INOVATA d.o.o.. However, the merchant is not the holder and does not own the trademarks that may appear as (/in) product images. Merchant has no intent to exploit, infringe, or in any other way violate the intellectual property of other entities. Any trademark infringement is unintentional and accidental.

All rights reserved. The user may use the content on the website exclusively for his personal and non-commercial use. It is allowed to share the content published on the website in order to raise awareness, education and understanding of users about the services provided by the merchant. Any other form of use of the website content (such as copying, reproducing, distributing and similar) is prohibited for commercial purposes. Also, any form of use of the website’s content that is illegal is strictly prohibited.

LIMITATION OF THE USE OF INFORMATION AND MATERIALS

The information and materials displayed on this page may be downloaded by the user for his personal home use, without modification of copyright notices, other intellectual property rights notices or other rights notices. Uploading and printing information and materials for viewing and reading for non-commercial purposes is permitted. Any other copying, distribution, republishing, modification of information and materials or their mailing and distribution in any other way without prior written permission is prohibited. It is also prohibited to use any element of the website for any purpose other than for personal and non-commercial use only. Additionally, it is the user’s responsibility to verify if any of the above mentioned actions is legal in the country that he is from, due to the specific content of this webpage. The merchant cannot and will not be responsible if the actions from this paragraph may result in punitive or criminal consequences for the user.

The merchant is not responsible for the form and content of websites that are in any way related to the website. When visiting and using the linked websites, liability for all cases is excluded.

LIMITATION OF LIABILITY

The merchant strives to ensure that the information on the website is correct and up-to-date. Nevertheless, the merchant or other entities involved in the creation of the website cannot be held liable for any damages or lost profits or non-pecuniary damage that may result from the user’s use of the website or inability to use it. All content presented on the website is of an informative nature intended to help users and visitors.

The merchant strives to ensure smooth operation of the website to users, but cannot be held liable for ordinary damages or lost profits or non-pecuniary damage that may result from the user’s error on the website.

The merchant may change the website or the content published on it at any time and without prior notice.

COOKIES

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. We use this information for marketing purposes, to make the website work better and to give you a more personalized online experience. We do this in order to collect information about you, your preferences and your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may affect your online experience and the services we can offer you.

PRIVACY POLICY – PROTECTION OF PERSONAL DATA – GDPR

This section informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you voluntarily and unambiguously allow and agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy section, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • E-mail address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City, Country
  • Cookies and Usage Data
  • Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Use of Data

The merchant uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. The merchant will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

The merchant may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of the merchant
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

DISCLAIMER

Whoever uses this website and/or online shop agrees with all the terms & conditions mentioned above.

Additionally, anyone who uses this website explicitly undertakes to respect and agrees with the following:

  • the merchant cannot be held responsible for any of the costumers actions, especially the ones that might represent illegal activity which can result in punitive or criminal consequences;
  • all the information on this website is published in good faith and is intended for educational, historical and scientific purposes only. No information is intended to promote any illegal activity, in any way. The merchant strongly discourages the costumers to act in conflict of the law;
  • the merchant reserves the right to refuse the purchase or cancel the order via his online shop in case of valid reasons that would indicate action contrary to the content of this disclaimer. Especially the merchant will refuse the purchase or cancel the order if he detects that the costumer shows the intentions of breaking the law that is known to the merchant.

FINAL WORDS AND RULES

These general terms and conditions apply from publication until cancellation or until they are changed. The merchant reserves the right to change the general terms and conditions of business at any time.

CONTACT US

Email: info@party-accessory.eu
Tel. no.: +386 (0) 69669498